Frequently Asked Questions about NBA DVD's

1) What do I get?

Each NBA Game DVD comes with the complete original broadcast of the game unedited, time allowing this will include any pre-game, half-time and post-game show from the broadcast of the game. This will also be followed by a NBA highlights show.

2) Is it possible to benefit from cheaper prices?

Sure, our NBA shop is set up that if you order at least 4 DVD's at the same time you will qualify for a bulk discount of about 10%. Please note that this discount is not available for Classic Games.

3) What are the benefits of subscribing?

Subscribing is the only way to get our NBA games significantly cheaper. Also, subscribing is the only way to receive our brand new product, Double Pack DVD's (minimum subscription period 5 weeks), these double packs will NOT be available to order on an individual basis. This product contains the 2 best games played by your favorite team (or Games of the Week) each week. Each of these games is full and complete, over 5 hours of NBA action each and every week. By subscribing to this product you can save up to 50% off the individual DVD price!! Please see www.pontel.com/subscriptions for details.

3a) I subscribe to your weekly NBA DVD's, my favorite player just got injured or my favorite team is not playing well. Can I change my team selection?

Sure, you can change your favorite team choice at any time. If you are a Double Pack DVD subscriber you may not choose which 2 DVD's you get in your weekly pack, but you may change your team selection up to 9am each Tuesday for the weekly shipment. Our subscribers will be able to see on our website what the weekly selections are for their team. This information will change each Monday for the shipment that follows on Tuesday.

4) What region, "code", are your DVD's?

Our DVD's are "Region Free". The only restriction is your television standard. See next FAQ.

5) Will your DVD's play on my NTSC DVD player?

No. Pontel only produces DVD in the "PAL" standard. This standard is used in the entire world except Japan, Taiwan, the Philippines, North America, and parts of South America. In Japan, most DVD players and TV's are PAL compatible. Please refer to your owner's manual to make sure. However, as our DVD's are code free they can be viewed through your computer which does not use television technology and is therefore independent of NTSC/PAL standards.

6) Will your DVD's play on every DVD player ever made?

Our DVD's are recorded using advanced technology which might be incompatible with some older DVD players (for example: Some DVD players purchased before 2000). If you encounter playback problems with our DVD's, please play them back on a newer DVD player.